Medical Travel Procedure
CONTACT AND CASE EVALUATION
The first step in our process is that we have to get in touch with you. You can contact us by calling on our numbers or sending an email with your request.
Describe your request to us, your diagnosis and everything that you think is important for us to know. If you send us an email or call us can you let us know how and when can we contact you.
We will let you know about how your process is doing 24h.
At the initial stage of contact will review your medical condition, will do general questions about your expectations, requirements and preferences, and so we can begin the first steps of your medical treatment abroad.
WE PROVIDE AN OFFER
Based on the initial information collected, we will make an preliminary offer where we offer a selection.
This mostly happens 24h after reviewing the case. During this time, our employees will be in constant contact to inform every step of the process. Our employee will inform you about every detail in time, so you can take appropriate decisions about your trip to the hospital for treatment.
During this phase we together will take the decision on whether we should move forward with process.
MEDICAL REVIEW
Your data will be sent to the hospital selected by you in order to be examined by doctors in the respective hospital. After reviewing of your diagnosis by medical team, it is easier for us to make the next step.
At this stage, we will work with you to gather your medical history, correct diagnosis, any radiological images (you have available), recommendations for your treatment from your doctor (all these if they exist).
If you decide to travel, we will provide you with a complete treatment plan within our optimum potential.
Of course all your information will be treated with complete confidentiality. If you accept our plan, then we together will discuss preferred dates for your trip.
TRAVEL
After the medical examination by doctors will be easier for us to provide you with more complete offer.
This will include all travel expenses including : travel, accommodation, treatment, rehabilitation, your companion during this trip, etc.
Once you get the green light, we will offer you the complete and final plan of your travel.
The plan describes each step along your journey to cure abroad.
YOUR TREATMENT
Once you reach your destination a hospital representative will already be waiting for you. On the way to the hotel or hospital they will review your data and confirm that everything is correct.
You will meet the doctors who examine your diagnosis. If extra examinations are nessesary, they will evolve sooner as possible.
After your treatment you can be visited by your family. We are also in close contact with medical staff that provides updates about your treatment. As soon as the doctor and you're happy with your recovery progress we will transfer you to a hotel.
Despite the fact that most hospitals contracted by us are very modern, that often can not distinguish between a hospital and a luxury hotel. All the time your health condition will be supervised by doctors.
For more, Shendeti.org will always be in touch with you in order to get your treatment as well as you deserve. We are in your service 24h if you have a question,request or appeal.
CARE AFTER YOUR TREATMENT
There are two ways to take care of yourself after your treatment:
1.While you’re still in hospital
Depending on your desire to receive physical therapy in rehabilitation centers,this can be planned in line with your needs and the operation requirements that you’ve undergone.
2.When you're back home and want to become confident about the progress of your recovery will recommend a doctor in your area. This doctor was interviewed by us and is considered to be supportive of your medical travel.
In case of complications, we can arrange your journey to return to the Hospital you have been treated in order to avoid any possible complications.